Overcoming Concerns About Moving to G Suite

As cloud-based collaboration tools become more accessible and affordable, businesses of all sizes are finding themselves considering which platform is best suited for their business. For many, Google’s G-Suite (formerly Google Apps) is an appealing option because of...

Defining Software-Defined Networking

We’ve long heard about the benefits of Software-Defined Networking (SDN) for cloud service providers and in data center architectures.  Today, however, the SDN architecture model is expanding rapidly in the enterprise market, as well as to companies looking for a...

Why Cloud Contact Centers?

The demands placed on customer service teams and contact centers today are higher than ever before. Organizations want contact centers that can scale quickly to meet customer demand, and they want agents that deliver highly personalized customer support. Doing that...

What is IAM and Who are the Major Players?

As the number of connected devices in the workplace skyrockets and Bring-your-own-device (BYOD) continues to be the norm, maintaining data security in the enterprise continues to be a significant challenge. Protecting corporate information and applications on mobile...