by admin | Jan 15, 2020 | Blog, Hosted PBX
When looking at enterprise phone solutions, it’s hard to beat the advanced features of a PBX or Private Branch Exchange. It’s a private phone network designed for use within an organization. PBX is valuable because it can connect more phones compared to physical phone...
by admin | Dec 4, 2019 | Blog, Unified Communications
It wasn’t long ago that being productive at work, meant that team members needed to occupy the same space. Today, however, that’s no longer the case. Collaboration and efficiency at work are pushing conventional boundaries and moving beyond the ‘this is the way we’ve...
by admin | Nov 6, 2019 | Blog, Contact Center
Today, it’s not enough for contact centers to merely offer users a streamlined multi-channel experience. Giving customers access to voice, chat, email, and self-service options is critical, but there is more to it than that. What makes a company’s customer contact...
by admin | Oct 2, 2019 | Blog, Data Center, News, WAN
Have you ever had a heated discussion with a home internet technician about the broadband speeds that you’re paying for −, i.e. paying for a 1000 Mbps fiber connection but actually receiving 250 Mbps? It’s frustrating to understand why the speeds coming out of the...
by admin | Sep 11, 2019 | Blog, IAM, News
When you forget a password to an online account, an identity and access management (IAM) system ensure that you are who you say you are and not a random person attempting to access your data. We rely on IAM solutions every day to protect our personal data and...
by admin | Aug 7, 2019 | Blog, News, Unified Communications
When it comes to team collaboration tools in the workplace, efficiency is the name of the game in today’s hurry-up, always-on digital world. That’s probably why over the past several year’s team collaboration tools have become a bigger part of Unified...
