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Defining Software-Defined Networking

We’ve long heard about the benefits of Software-Defined Networking (SDN) for cloud service providers and in data center architectures.  Today, however, the SDN architecture model is expanding rapidly in the enterprise market, as well as to companies looking for a...

Why Cloud Contact Centers?

The demands placed on customer service teams and contact centers today are higher than ever before. Organizations want contact centers that can scale quickly to meet customer demand, and they want agents that deliver highly personalized customer support. Doing that...

What is IAM and Who are the Major Players?

As the number of connected devices in the workplace skyrockets and Bring-your-own-device (BYOD) continues to be the norm, maintaining data security in the enterprise continues to be a significant challenge. Protecting corporate information and applications on mobile...

Defining 4G/LTE

We see the number/letter combination in the corner of our smartphones so often, it has almost become invisible: 4G/LTE. Not only that, ‘4G’ is also touted so repeatedly (and loudly) in Verizon, Sprint, and AT&T commercials, most of us hit the mute button without...

Advantages to SD-WAN

When companies are looking for advanced connectivity, reliability and fast network speeds, Software-Defined WAN (SD-WAN) options should not be overlooked. SD-WAN is an ideal alternative to traditional WAN deployments because traffic is intelligently routed across the...